FAQ

HOW CAN I SEND MY SHIPMENT WITH AVANTAJCARGO.COM?
The simple and fast way to send your package with AVANTAJCARGO.COM is to enter your information completely and accurately
WHY YOU SHOULD YOU SEND ABROAD?
For shipments abroad will make from Turkey, unlike the domestic market, your package will be subject to customs duties. So your shipments can be stopped and taken to the customs inspection. With most countries having customs exemption, being a company or a person as a sender will create differences in customs procedures.
You can find all the information you need about shipping in any kind of shipping.

In addition to this, AVANTAJKARGO.COM system which is a special service for free person can also benefit from special price and company option advantages. All you have to do is to enter the system information correctly and completely and learn more about AVANTAJCARGO.COM

SEND MIDDLE PRODUCT RESTRICTED?
Prohibited goods prohibited by law under the Postal Law numbered 5584;
Money, checks, bonds and all kinds of jewelery.
Any type of explosive, flammable, burning, poisonous, fragrant cargos filled with or empty gas cylinders.
Foodstuffs that can be deteriorated in a short time and flammable and degradable materials.
Packages that can damage itself and other cargos due to packaging.
All kinds of firearms, empty shells, bullets and gun parts.

WHAT SHOULD THE BUYER SEND WHO SHOULD BE DAMAGED AND BROKEN?
First of all, during the delivery, you are sure to keep a memorandum on the courier. We strongly recommend that you take a photo before submitting your submission. It is imperative that you have an authentic document in order to file a legal claim.
Your subscribers AVANTAJKARGO.COM will be automatically insured up to 50 EUR. AVANTAJKARGO.COM will pay you both a shipping fee and a content fee of up to 50 EUR for your broken shipment in the event of non-packaging damage. (We have a choice of insurance for full protection during shipment.)

INSURANCE?
With the insurance service provided by AVANTAJCARGO.COM, you can insure your receipt for an extra EUR 10.00 EUR.
HOW CAN I TRACK MY SHIPMENT WITH AVANTAJKARGO.COM?
To find out if your submission has been received, who has received it, and other similar tracking information, it is sufficient to write your box carrier ID number or your own reference number in our online package tracking program. If you’re on the go, you can also monitor your package using our mobile services.
WHAT DOES THE SUBMISSION REQUIRED DOCUMENTATION REQUIRED?
All of the AVANTAJKARGO.COM shipments must have a bill of lading. There should also be an invoice for all non-documents sent outside the European Union.
HOW CAN I PURCHASE A FLOATING OR ABROAD TRANSPORTATION?
Anything you need will be sent to your address.
SENDING PACKAGE OUT OF THE EUROPEAN UNION; NEED TO BE SUBJECT INVOICE. WHAT SHOULD YOU PREPARE INVOICE?
Clear instructions on how to prepare an invoice can be found on our Customs Conditions page.